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99bon Privacy Policy – How We Handle Your Personal Data

At 99bon, we take your privacy seriously. This Privacy Policy explains what personal information we collect when you use our platform, how we use it, who we may share it with, and what rights you have as a player in the Philippines. Reading this page before you register helps you make an informed decision about your data. If you have questions after reading, our FAQ page is a good starting point.

Last updated: 2025

This policy applies to all players accessing 99bon from the Philippines. By registering an account, you confirm that you have read and understood how your data is handled.

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What This Policy Covers

A plain-language guide to how 99bon collects, uses, and protects your personal information in the Philippines.

1. Information We Collect

When you register an account on 99bon, we collect the personal details you provide during the sign-up process, including your full name, date of birth, email address, and contact number. We also collect information about how you use the platform — such as the games you play, the bets you place, the pages you visit, and the time and duration of your sessions. When you make a deposit or request a withdrawal, we collect transaction details including the payment method used, the amount, and the date of the transaction. If you contact our support team, we keep a record of that communication so we can follow up and improve our service. We may also collect technical information automatically, such as your device type, operating system, browser version, and IP address, to help us deliver a stable and secure experience on mobile and desktop. All information collected is used only for the purposes described in this policy and is not shared with third parties for marketing or advertising purposes.

2. How We Use Your Information

The personal information we collect is used primarily to operate and maintain your 99bon account, process your deposits and withdrawals in Philippine pesos, and verify your identity in line with our legal obligations. We use your contact details to send you important account notifications — such as transaction confirmations, security alerts, and updates to our terms or policies — and we will never use these details to send unsolicited promotional messages without your consent. Session and usage data helps us understand how players interact with the casino section, game lobby, sports betting area, and bingo rooms, so we can improve the platform experience over time. Technical data such as IP address and device information is used to detect and prevent fraud, protect account security, and ensure the platform performs reliably across different devices and network conditions in the Philippines. Where required by Philippine law or by our licensing obligations, we may use your information to comply with regulatory reporting requirements or to respond to lawful requests from government authorities. We do not use your personal data to make automated decisions that significantly affect your rights without giving you the opportunity to request a human review.

3. Sharing Your Information

99bon does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who help us operate the platform — for example, payment processors who handle your PHP transactions, identity verification partners who assist with account checks, and technology providers who support our platform infrastructure. All such third parties are required to handle your data securely and to use it only for the specific purpose for which it was shared. We may also disclose your information to regulatory bodies, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of 99bon or its players. In the event that 99bon undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the new entity, but only under the same privacy protections described in this policy. We will notify you of any such change that materially affects how your data is handled.

4. Data Storage and Security

Your personal data is stored on secure servers and protected using industry-standard technical measures, including encryption of data in transit and at rest, access controls that limit who within 99bon can view your information, and regular security reviews of our systems. We retain your personal data for as long as your account remains active and for a reasonable period afterwards as required by our legal and regulatory obligations in the Philippines. When data is no longer needed and retention is no longer required, it is securely deleted or anonymised so it can no longer be linked back to you. While we take all reasonable steps to protect your information, no online platform can guarantee absolute security, and you also play a role in keeping your account safe by using a strong password and not sharing your login credentials with anyone. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so we can take prompt action. We will notify you without undue delay if we become aware of a data breach that is likely to affect your personal information.

5. Your Rights as a Player

As a player based in the Philippines, you have the right to request access to the personal data that 99bon holds about you, and to receive a copy of that information in a clear and readable format. You also have the right to request corrections if any of your personal details are inaccurate or out of date — for example, if your contact number or email address has changed. In certain circumstances, you may request that we delete your personal data, restrict how we process it, or object to a particular use of your information, and we will respond to such requests in accordance with applicable Philippine law. If you wish to close your account and have your data removed, you can contact our support team to initiate that process, subject to any retention obligations we are required to fulfil. You also have the right to withdraw any consent you have previously given for the processing of your personal data, though this will not affect the lawfulness of processing that took place before the withdrawal. All data-related requests can be directed to our support team, whose contact details are available in the footer of this page.

6. Cookies and Tracking

99bon uses cookies and similar technologies to help the platform function correctly, remember your preferences, and analyse how players use different sections of the site such as the game lobby, casino area, and sports betting pages. Essential cookies are necessary for the platform to operate and cannot be disabled — these include cookies that keep you logged in during a session and cookies that protect against cross-site request forgery. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites. Analytics cookies, where used, collect data in an aggregated and anonymised form that cannot be used to identify you personally. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. By continuing to use 99bon after being informed of our cookie practices, you consent to the use of cookies as described in this section.

7. Changes to This Policy

99bon reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make changes, the updated version will be published on this page with a revised date, and we encourage you to check back periodically so you are always aware of how your data is being handled. If a change is significant — for example, if we begin processing your data in a new way or sharing it with a new category of third party — we will make reasonable efforts to notify registered players through the platform before the change takes effect. Your continued use of 99bon after a policy update constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and may request account closure by contacting our support team. All previous versions of this policy are superseded by the most recently published version on this page.

Privacy Questions Players Ask Most

Quick answers to common data and privacy questions from players in the Philippines.

No. 99bon does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is shared only with trusted service providers who help us operate the platform — such as payment processors and identity verification partners — and only for the specific purpose required. All such partners are bound by strict data handling obligations.

Yes. You have the right to request access to the personal data we hold about you at any time. Simply contact our support team with your request and we will provide you with a copy of your information in a clear and readable format. We will respond to your request in accordance with applicable Philippine data privacy law and within a reasonable timeframe.

We retain your personal data for as long as your account is active and for a period afterwards as required by our legal and regulatory obligations in the Philippines. Once the retention period has passed and there is no longer a lawful basis for keeping your data, it is securely deleted or anonymised. If you want to know more about the specific retention periods that apply to your account, please contact our support team.

Both documents are linked in the footer of every page on the 99bon platform. The Terms and Conditions set out the rules that govern your use of the platform. The Responsible Gaming page provides practical tools and guidance for keeping your gaming activity safe and within your means. We recommend reading both before you start playing.

Your Data Is Safe With Us

Now that you know how 99bon handles your personal information, you can register with confidence. Your data is protected, never sold, and used only to give you the best possible gaming experience in the Philippines — on mobile, in Philippine pesos, with full transparency.